Meterman
South Lake Tahoe, CA, US, 96150
Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.
At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.
We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.
Purpose
As a Journeyman Meterman, you will play a critical role in supporting the safe, accurate, and reliable operation of Liberty’s electric metering system throughout the Lake Tahoe service territory. This position performs advanced installation, testing, programming, maintenance, troubleshooting, and inspection of electric meters and associated metering equipment for residential, commercial, generation, and other specialized services.
The Journeyman Meterman supports both traditional metering and Liberty’s Advanced Metering Infrastructure (AMI), including Itron Riva Gen 5 smart meters, associated communications, and metering system technologies. The position requires a strong understanding of electrical theory, metering principles, service configurations, customer generation, communications, and advanced diagnostic equipment.
Work is performed in a unique mountain environment and may include severe winter weather, heavy snow, wildfire conditions, difficult terrain, remote locations, and emergency response situations throughout the Lake Tahoe service territory.
Short Description
Safety is a core value of our company, and no job is so important that it cannot be completed safely.It is the responsibility of all employees to know, understand, and comply with all company safety policies and applicable federal, state, and local regulations.Employees have a responsibility to stop and correct unsafe work practices and to refuse work when an unsafe condition exists.
The Journeyman Meterman will have:
successfully completed a recognized Meter Technician/Meterman apprenticeship or possess equivalent training, knowledge, and experience required to perform journey-level metering work.
• Possess sufficient working knowledge of electricity and electrical theory to use test equipment, meter data, and calculations to determine voltage, current, power, volt-amperes, power factor, reactive components, and other electrical characteristics.
• Install, remove, exchange, program, test, calibrate, read, maintain, inspect, and troubleshoot electric meters and associated metering equipment used for residential, commercial, industrial, generation, and specialized electric services.
• Work with advanced metering technologies, including Itron Riva Gen 5 smart meters, AMI communications, meter programming, configuration, diagnostics, event data, interval data, and meter communication status.
• Perform and interpret applicable meter accuracy and diagnostic testing, including Full Load (FLS), Light Load (LLS), and Power Factor (PFS) testing, to verify proper meter operation and measurement accuracy.
• Diagnose and troubleshoot AMI-related issues, including meters that fail to communicate, intermittent communications, installation issues, meter events and alarms, and conditions requiring field investigation or meter replacement.
• Verify meter communications and interfaces between field-installed metering equipment, Liberty systems, and approved external customer equipment or systems where applicable.
• Review meter information and diagnostic data to identify abnormal operating conditions, potential wiring or service issues, incorrect meter configurations, communication failures, and other conditions affecting accurate measurement or reliable operation.
• Install, inspect, maintain, and troubleshoot self-contained and transformer-rated metering installations, including current transformers, potential transformers, test switches, meter sockets, K-base installations, and other approved metering configurations.
Long Description
• Customer generation services in accordance with applicable electrical codes, company standards, tariffs, and metering requirements.
• Support metering for distributed energy resources, including customer solar and other generation installations, and verify proper meter configuration and operation for applicable bi-directional and time-of-use services.
• Identify unsafe, damaged, deteriorated, or non-compliant meter sockets, service equipment, customer panels, and associated equipment and take appropriate action consistent with company procedures.
• Investigate customer concerns involving meter accuracy, high or low usage, partial power, voltage concerns, meter communications, meter displays, AMI functionality, and other metering-related issues.
• Clearly communicate technical metering information to customers and explain meter testing, accuracy, equipment condition, and required corrective actions in a professional and understandable manner.
• Work independently or as part of a crew to perform metering assignments throughout the Lake Tahoe service territory.
• Respond to emergency call-outs, outages, damaged electrical equipment, partial-power conditions, meter failures, customer service issues, and other operational needs as assigned.
• Coordinate with Troublemen, Line Crews, Service Technicians, Customer Service, Engineering, Operations, AMI personnel, contractors, and other departments when metering work intersects with distribution system or customer-service work.
• Support AMI deployment and post-deployment activities, including meter exchanges, internal exchanges, unreachable or non-communicating meters, specialized meter groups, customer panel issues, and field verification of metering installations.
• Operate company vehicles and assigned equipment safely in mountainous terrain and adverse conditions, including snow, ice, wildfire conditions, and remote locations.
• Maintain accurate records of meter installations, removals, exchanges, testing, programming, equipment, materials, time, field conditions, and completed work using company-approved systems and applications, including SAP where applicable.
• Maintain assigned tools, test equipment, vehicles, computers, communications equipment, and specialized metering equipment in safe and serviceable condition.
Education
• Successful completion of a recognized Meter Technician/Meterman apprenticeship or equivalent combination of education, technical training, and journey-level metering experience.
• Demonstrated journey-level knowledge of electric metering, electrical theory, meter testing, service configurations, and applicable electrical and utility standards.
• Experience with electronic and advanced electric meters, meter programming software, computerized test equipment, and AMI systems preferred.
• Experience with Itron Riva Gen 5 or comparable advanced metering technology strongly preferred.
• Ability to read and interpret electrical diagrams, meter forms, service configurations, wiring diagrams, technical manuals, meter data, and company standards.
• Ability to troubleshoot electrical, metering, and communications problems using appropriate diagnostic and test equipment.
• Ability to perform assigned responsibilities safely, independently, efficiently, and accurately with limited supervision.
• Ability to work effectively both independently and as part of a team.
• Ability and willingness to respond to emergency call-outs and work outside normal business hours when operationally required.
• Ability to work outdoors year-round in Lake Tahoe conditions, including extreme cold, snow, ice, heat, wildfire smoke, uneven terrain, and high elevation.
• Valid driver’s license required. CDL requirements should be based on the vehicles and equipment assigned to this classification.
• Must comply with the applicable residency/living requirement for the position, including the established 50-mile living radius of South Lake Tahoe, California, if required by the applicable labor agreement or company policy.
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.
As the successful candidate
Our Mission
We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.
Our Vision
We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.
Our Guiding Principles
- Customer Centric
- Integrity
- Entrepreneurial
- Teamwork
- Owner mindset
- Outcome focused
- Continuous learning
Collaborative environment with a genuine flexible working policy
401k Plan with matching
Share purchase/match plan
Leadership Development Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking
Variety of Health & Wellness programs
Discount and Perks program
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.
Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.
Nearest Major Market: Sacramento