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Supervisor, Electric Operations (2nd Shift)

Salem, NH, US, 3079

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.


Responsible for the supervision and management over the Troubleshooters of the Electric Operations group while ensuring the highest level of Restoration efforts, construction standards, environmental and safety regulations.



Primary responsibility is to coordinate the Restoration of power and investigations into customer issues (all voltage and no power complaints) and emergency situations as well as any regularly associated work for troubleshooters. This position also coordinates the shifts and shift coverage for the Troubleshooters as well as training and tool purchases. This position also covers supervisor vacations when needed. This position reports directly to our Director, Electric Operations.

Additional responsibilities include:

  • Monitor productivity and direct Company personnel and contractors on construction, maintenance, and daily operations.
  • Coordinate and schedule outages with Engineering, Energy Solutions and Dispatch Control for planned projects and repairs.
  • Respond to regular and off-hour emergency outages by working with Dispatch Control when required; take appropriate steps to restore equipment and power in a timely manner.
  • Respond to customer inquiries and complaints in a timely manner.
  • Schedule, coordinate and/or conduct a variety of training sessions including safety, environmental, new work practices, and new equipment.
  • Enforce labor agreements and resolve differences at the department level and administer Company policies such as Positive Discipline and Paid for Time Work.
  • Be available for an On Call rotation for part or all of the NH operations.
  • Fill in as required to perform Line, Substation or Meter Department supervisory roles.
  • May be required to perform physical work during emergency situations as required.
  • Oversee employee compliance with DOT regulations.
  • Enforce Clearance & Control Rules and act as local control authority as required.
  • Other duties as assigned.

Education and Experience

  • 10 years as a Line worker with at least two years as a Troubleshooter.
  • Prior supervisory/crew leader experience preferred.
  • Flexible with working off-hours and on-call rotations, and the ability to travel outside the Division for emergency assignments and work other shifts as necessary to meet business needs required.
  • Electrical utility experience preferred such as knowledge of overhead, underground, substation construction and metering.
  • Supervise work at heights from ladders and staging, and be able to operate aerial devices in general or from confined spaces in extreme temperatures and the ability to lift 50 pounds required.
  • Construction knowledge with familiarity of all types of construction equipment, and demonstrate good electrical and mechanical aptitude.
  • Thorough knowledge of all rules related to underground and overhead line construction including OSHA 1910.269 required.
  • Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams and instructional information to construct, maintain and troubleshoot effectively.
  • Proficient computer skills with Microsoft Office (Word, Excel & PowerPoint) required. #LI-DS1

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging


We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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