Senior Server Analyst, Services

Oakville, ON, CA, L6J 2X1

At Algonquin-Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

The Senior Server Analyst’s role will be part of a dynamic team that is responsible for server architecture. This includes securing, configuring and optimizing all virtual systems and services. Development and implementation of standards/processes including VMware vSphere, SRM, Windows Server and public Clouds. Acts as a domain specialist for infrastructure teams in the design, delivery and support of IT solutions. The Senior Server Analyst’s obligation will be to develop and maintain SLAs for all organizational server solutions.

#LI-Hybrid

Accountabilities

Serve as a domain specialist for VMware vSphere and cloud platforms.
Collaborate with business and IT leadership to assess short and long-term server capacity requirements associated with the organization's infrastructure
Work with vendors, business users and other resources to assess and understand technologies and develop proposed beneficial technical solutions
Ability to analyze partner requirements and convert into secure solutions
Work within established configuration and organizational change policies to ensure awareness, approval and success of changes made to the server infrastructure
Support high availability and ensure uptime consistent with the organization's business requirements
Participates in configuration of monitoring tools and alert mechanisms
Assist and/or Lead IT Infrastructure Capital Projects
Assist in improving and maintaining security posture across the infrastructure services and equipment in line with security and regulatory policies
Identify technology gaps and work to evaluate and select appropriate value-add solutions and innovations
Create and maintain documentation as it relates to server configuration, processes, and service records
Ensures appropriate compliance and audit requirements are met
Support day-to-day operation of server infrastructure and services
Participate in a 24x7 on call rotation and respond to outages related to server infrastructure and services
Assist with managing relationship with data center and service providers

Education and Experience

Expert level knowledge in Virtualization technologies, VMware and Azure or other clouds
Expert level knowledge in security designs and standards for VMware and Cloud platforms
Expert level knowledge of Windows Server and active directory
Antivirus and Malware Protection McAfee/Cisco AMP
Role Based Access (RBAC) and Identity Access Management (IAM)
Identity Verification, Authentication, Single Sign-On, and Multi-Factor technologies
Enterprise DNS management
Operating System hardening and compliance
Azure Active Directory, AD FS, Office 365
Experience with datacenter technologies
Self-motivated with an ability to multi-task and prioritize across competing initiatives
Strong analytical and problem-solving skills
Ability to learn new technologies quickly and adapt to changing technical landscapes
Ability to communicate with business partners from many different backgrounds and technical abilities

Desired Experience (Asset)

Vulnerability management systems and processes (Qualys)
Industry security frameworks
Mission critical and/or life safety facilities
VMWare vRealize Operations Advanced Technology
Solarwinds Network Performance Monitor (NPM) and Server and Application Monitor (SAM)
Microsoft DFSR
Dell/EMC Avamar and Data domain Backup/Recovery technologies

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

A defined contribution savings plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Group Benefit Plan

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.