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Senior Director, Grid Modernization & Innovation

Oakville, ON, CA, L6J 2X1

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

 

We are looking for a leader who will strategically identify and articulate new product and service opportunities, work in cross functional teams to develop solutions and implement the solutions to drive benefits for our customers.  Furthermore, this role will be charged with measuring our success by gathering data and reporting on key performance indicators that evaluate project success of improved customer experience and / or reduced expenses.

The Senior Director will be a detail-oriented and data-driven leader with strategic insight, strong business acumen and a successful track record of building relationships & leading complex projects. This Senior Director must also possess strong communication skills, live the company’s core values, have a growth mindset and endless curiosity.

Accountabilities

 

  • Develop a grid modernization strategy and implementation plan to deliver value to customers, in collaboration with the Operating Utilities, Strategy and Business Development, based on the voice of the customer.  Ensure Company's grid modernization strategic priorities are responsive to industry developments and continue to maximize value over time, capturing new opportunities as they emerge.
  • Lead the implementation of grid modernization and innovation projects within the regulated business based on approved business cases in partnership with internal and external teams
  • Lead the deployment of new products and services across the regulated services business, based on approved business cases and in partnership with Business Development. Ensure any innovation projects developed by the regulated business align to the Innovation Framework and governance
  • Work collaboratively across the organization to leverage the Company's strengths and opportunities to motivate cross-functional participation in the grid modernization project implementation.  Working with the local teams to engage with regulators to educate them on plans, and secure approval/funding to proceed.  
  • Lead the capture, measurement and optimization of key performance indicators, in partnership with the data analytics team as required, to gauge the effectiveness of new solutions
  • Partner with the Customer Solutions and Customer Care teams to drive growth through understanding the Voice of Customer to ensure products and services are aligned with customer wants and needs 
  • Develop an enterprise grid modernization roadmap and narrative, to articulate to employees, customers & regulators all the actions Liberty is taking to support customers
  • Monitor national and industry best practices and trends to tailor strategies to ensure Liberty continues to be seen as an innovative leader

 

Education and Experience

 

  • Minimum seven (7) to ten (10) years of experience in a leadership/process improvement/innovation capacity partnering with cross-business, or cross-functional teams
  • Electrical Engineering Degree or relevant experience preferred
  • Experience working/executing in an innovation-oriented mindset business environment
  • Prior grid modernization or innovation experience in the utility industry is highly desired
  • Experience with financial analysis and business case assessments in a large sophisticated organizations
  • Ability to work independently and cross-functionally to drive projects to completion
  • Experience promoting innovative ideas and accepting the risks that are required to lead change
  • Shown ability to make data-driven recommendations with limited amount of information
  • Experience of project & portfolio management is highly desired
  • Thrive in a fast-moving, dynamic, entrepreneurial environment
  • Strong leadership skills with the ability to lead and mentor effectively within a matrix organization
  • Experience leading through organizational growth phases

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (helath/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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