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Manager, Operational Excellence

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

Purpose

 

The Operational Excellence manager is responsible to deliver Liberty’s enterprise Operational Excellence strategy through coaching leaders and teams through local deployments of a Lean Management System in the organization. 
It will require working with teams and leadership to build continuous improvement practices in order to deliver better outcomes for employees, customers, and shareholders. The coach may also be responsible for leading teams through improvement projects related to more complex cross functional process issues and opportunities. 
This approach is expected to deliver the following business outcomes: Increased operational maturity, improved operational and financial performance measures and increased employee engagement.

Accountabilities

 

Support the business to implement sustainable continuous improvement practices by delivering and coaching on:

  • Metrics framework, visual management and huddles to manage performance
  • Continuous improvement structure and problem solving
  • Leadership standard work
  • Capacity management practices

Build employee engagement through:

  • Co-creating the management system with local leaders and teams
  • Empowering teams to identify and solve problems at the appropriate levels in the organization
  • Coaching leaders and teams to manage their own lean management system

Enhance operational and financial performance:

  • Work with teams to identify the most important metrics and generate a backlog of improvement opportunities
  • Identify and work with teams to implement opportunities to reduce waste and frustrations for front line teams and improve key performance indicators
  • Lead, and coach teams through, process improvement initiatives and problem-solving activities

Education and Experience

 

  • Ability to lead change and influence leadership and staff. Strong understanding of change management approaches.
  • Ability to train, coach and deliver Lean Management System with leaders and their teams. Strong coaching skills and knowledge of Lean Management a must have.
  • Strong workshop facilitation skills including working with front line workers and senior leaders
  • Ability to present data and information in a compelling way to influence and achieve support for change
  • Ability to analyze the business, map processes and analyze data in order to highlight pain points for clients and partners.
  • Proven orientation to delivering business results and a demonstrated ability to execute.

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion1 of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.1

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What we offer

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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