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Coordinator, Business and Community Development

We better the lives of our customers and communities.

Purpose

The objective of the Coordinator position is to coordinate seamless support for Business and Community Development Managers, Liberty customers, and internal stakeholders. The Sales Coordinator will be held accountable to organize sales workflow and execute back-end sales operations

Accountabilities

  • Field inbound growth leads and administer them to the Business and Community team accordingly.
  • Speak with customers directly on the phone to qualify them at the start of the Sales cycle.
  • Complete monthly and weekly departmental reports.
  • Assist in the dissemination of various marketing materials.
  • Ensure marketing campaign data is effectively tied to each sales lead.
  • Assist potential customers with determination of utility availability.
  • Create work orders and work packages.
  • Routine check and contract processing.
  • Perform compliance audits of CRM sales data.
  • Create tasks in the sales CRM system.
  • Reconciliation of sales records in the CRM system.
  • Special projects as assigned by management.
  • May be responsible to manage the end-to-end growth process for low revenue activities during the year.

Education and Experience

  • Associates degree in Marketing, Communications or Business preferred.
  • Inside sales experience required.
  • Knowledge of sales and marketing processes strongly preferred.
  • Experience in high volume telephonic activities and/or call center required.
  • Strong communication and follow up skills required.
  • Minimum of intermediate level in Excel and proficient at Microsoft Office and basic computer applications required.
  • Valid driver's license - occasional local travel may be required.
  • Positive and cooperative attitude is a must.
  • Valid driver's license.
  • Flexible with traveling to other locations.
  • Bilingualism (English/French) would be an asset.

Who we are

We know that the services we provide directly affect and are essential to our customers’ quality of life and wellbeing. From homes to hospitals, elder-care facilities to elementary schools, our customers depend on our ability to continue to provide safe and reliable energy and water services. For more than 30 years, Liberty has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our renewable energy and regulated utility services into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Today, Liberty provides regulated water, electricity, and natural gas utility services to over 807,000 customers in the United States and Canada. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represents over 2 gigawatts (GW) of installed capacity and more than 1.6 GW of renewable energy projects under construction.

Through embedding sustainability in our day-to-day business decisions and putting our customers first in all that we do, we know that we can do well by doing good. We recognize that we have a role to play in leading the energy transition towards greener solutions for our customers and communities. And, our recent recognition in the 2020 Bloomberg Gender Equality Index and as one of the Top 10 of Corporate Knights Global 100 Most Sustainable Corporations in the World ranking are testaments to our work in sustainability.

About Algonquin Power & Utilities Corp:

Liberty is a subsidiary of Algonquin Power & Utilities Corp. (“Algonquin”). Algonquin is a North American diversified generation, transmission and distribution utility with $11 billion of total assets. Common shares, preferred shares, and installment receipts are traded on the Toronto Stock Exchange under the symbols AQN, AQN.PR.A, AQN.PR.D, and AQN.IR.  APUC's common shares are also listed on the New York Stock Exchange under the symbol AQN. 

Visit our Careers Site at https://jobs.libertyenergyandwater.com/

Follow us on Twitter and join the conversation! @AQN_Utilities & @AQN_Careers

 

What we offer

  • Collaborative environment with a genuine flexible working policy

  • Share purchase/match plan

  • Pension Plan

  • Free refreshments

  • Top Talent Program

  • Volunteer paid days off

  • Employee Assistance Program

  • Achievement fund

  • Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce. If you are excited about this role, and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the Talent Acquisition Team.

 

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