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Manager, Gas Operations

We better the lives of our customers and communities.

Purpose

Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.
An opportunity to join a dynamic team driven to source, attract and engage diverse top talent across North America. The Manager of Operations plans, organizes, coordinates and manages the daily operational activities, within an assigned functional area, for the natural gas distribution system within one or more communities.   Functional areas for this job can include one or more of the following: service, leak survey, corrosion, measurement, instrumentation and controls, construction/maintenance, and/or meter reading.

This job will be responsible for Maryville, Platte City and Henreitta.  The successful candidate can live in either area . . . Maryville or Platte City. 


 

Accountabilities

Develop, implement, and revise processes and documentation to promote streamlined, efficient services, records of accountability and workflow of all activities surrounding the facility.  Facilitate regular team meetings to problem solve issues, to inform on company performance and create proactive practices.  Create facility schedule, ensuring that all operational hours are covered at all times.  Develops and monitors functional area budgets to ensure efficient utilization of resources.  Lead, motivate, challenge and mentor staff within the facility.  Review staffing requirements ongoing to ensure that sufficient trained resources are available and proactively identify the need to add to the staffing complement.  Involved in pro-active, regular communication and interaction with members of the management team.  This includes being a leader to change, to develop, implement and manage projects and initiatives to successful completion.  Lead the performance review process for all staff.  Ensure new employees receive appropriate orientation to the company as per company policies and procedures and supporting documentation is filed with HR.  Approve employee timesheets and time worked within payroll deadlines.  Promotes a positive company image by participating in local civic and professional organizations.  May represent Company to regulatory authorities, public officials, customers and the general public involving company matters.  Establishes business relationships with area developers, home builders, contractors and economic/industrial development groups in order to increase gas sales and expand customer growth.  Initiates and supervises service and/or construction orders for new main construction, main replacements, and large volume meter sets.  Schedules, monitors and conducts quality control audits of work performed by assigned employees to ensure system integrity, regulatory compliance, and customer safety.  Works closely with engineering to identify system improvements, upgrades and field functions required to maintain system integrity.  Responds to customer inquiries and complaints involving areas of responsibility to ensure a high level of customer service and satisfaction is maintained. Coordinates activities regarding emergencies, outages, and pressure problems.

Education and Experience

High School Diploma

Organization Generalist/Functional Specialist - Broad management experience across several functional areas or businesses, or concentrated knowledge of a particular discipline; considered the organization's expert within a particular discipline

Proven management skills – ability to provide direction, support and constructive feedback to a variety of staff as well as dealing with the operational issues of coordinating diverse business functions.

Natural gas utility experience preferred.

Bachelor’s degree in Business Administration or a related field a plus.

Demonstrated customer service skills.

Valid Driver’s license with the flexibility to travel to other office locations if needed.

The ability to perform analysis involving ratios, percentages and simple statistical methods and/or make calculations to reconcile financial statements and accounts.

Intermediate level computer skills with a proficiency with Microsoft Word, Outlook and Excel.
 

Years of Experience

1-3 years of applicable experience

Who we are

We know that the services we provide directly affect and are essential to our customers’ quality of life and wellbeing. From homes to hospitals, elder-care facilities to elementary schools, our customers depend on our ability to continue to provide safe and reliable energy and water services. For more than 30 years, Liberty has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our renewable energy and regulated utility services into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Today, Liberty provides regulated water, electricity, and natural gas utility services to over 807,000 customers in the United States and Canada. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represents over 2 gigawatts (GW) of installed capacity and more than 1.6 GW of renewable energy projects under construction.

Through embedding sustainability in our day-to-day business decisions and putting our customers first in all that we do, we know that we can do well by doing good. We recognize that we have a role to play in leading the energy transition towards greener solutions for our customers and communities. And, our recent recognition in the 2020 Bloomberg Gender Equality Index and as one of the Top 10 of Corporate Knights Global 100 Most Sustainable Corporations in the World ranking are testaments to our work in sustainability.

About Algonquin Power & Utilities Corp:

Liberty is a subsidiary of Algonquin Power & Utilities Corp. (“Algonquin”). Algonquin is a North American diversified generation, transmission and distribution utility with $11 billion of total assets. Common shares, preferred shares, and installment receipts are traded on the Toronto Stock Exchange under the symbols AQN, AQN.PR.A, AQN.PR.D, and AQN.IR.  APUC's common shares are also listed on the New York Stock Exchange under the symbol AQN. 

Visit our Careers Site at https://jobs.libertyenergyandwater.com/

Follow us on Twitter and join the conversation! @AQN_Utilities & @AQN_Careers

 

What we offer

  • Collaborative environment with a genuine flexible working policy

  • Share purchase/match plan

  • Pension Plan

  • Free refreshments

  • Top Talent Program

  • Volunteer paid days off

  • Employee Assistance Program

  • Achievement fund

  • Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce. If you are excited about this role, and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the Talent Acquisition Team.

 


Nearest Major Market: Kansas City

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