Specialist II, Field QA QC (Gas Utility)

Purpose

This role will monitor field operations to ensure that Liberty Utilities operations activities comply and meet government standards and code requirements, company quality standards and customer expectations. This role is to ensure construction and operations activities provide safe, reliable, and compliant gas services. Observations and reporting toward identified improvements of work quality and effectiveness will also be required. 

Accountabilities

• Manages high quality operating standards by reviewing and evaluating the work of employees. Identifies, troubleshoots, and communicates quality measures and expected performance levels.  
• Ensure that all field related work activities are performed in accordance with both State and Federal Codes and Regulations and the Company’s Operations and Maintenance Plan.
• Assist in identifying where refresher or additional training is necessary based on direct field observations.  This employee feedback seeks to enhance performance and enhance safety.
• Support company initiatives through the communication of expectations, goals and procedures as related to field activities and observations.
• Contribute toward developing and implementing work processes and practice improvements.
• Communicates with employees, customers and community officials concerning aspects of operations and service delivery.
• Ensures the safety of personnel by taking direct preventive measures and ensuring all related standards, rules and laws are understood and followed.
• Assist in annual reviews including shared communications related updates and incorporation of corporate standardization requirements. 
• Contributes to audits by producing reports that quantify metrics  
• Maintains in-depth knowledge of standards and  requirements related to day-to-day quality risks and ensuring regulatory compliance.
• Partners with the Gas Technical Services as needed/required. Contributing to interpretation of matters related to compliance. 
  
  
  

Education and Experience

• College or professional program of 3 years or less
• Requirements include: successful completion of Operator Qualification tests related to the operation’s technical disciplines. Thorough knowledge of gas distribution system construction, operations, production plant operation, metering regulations and gas-fired equipment is required.   
• Working knowledge of applicable government, legal and regulatory codes affecting natural gas distribution, production and metering and service activities.
• Working knowledge of GIS systems, schematics, blueprints and wiring diagrams, working knowledge of accounting and business procedures. 
• Demonstrated ability to analyze gas distribution and associated problems, determine solutions and take corrective action.    
• Strong organizational skills with the ability to handle and prioritize multiple tasks simultaneously.
• Valid driver’s license to facilitate access to field activities and related work activities.
• Ability and willingness to work in all weather conditions.
• Ability to work evenings and weekends, if needed.