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Senior Manager, Marketing and Communications

Gainesville, GA, US, 30501

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

The key purpose of this position is to lead and manage a team responsible for all customer and employee communications, media relations and marketing for Liberty in the East Region. The Senior Manager will enhance customer satisfaction through continual communications improvements. The role will be responsible for increasing employee engagement through the development and implementation of employee marketing and communications campaigns. Will develop and maintain consistent messaging across all communications channels that supports both the local and corporate brand. Support and drive customer expansion (gas sales, energy efficiency and franchise expansion) through the creation and implementation of marketing campaigns. Create content and production of PUC-mandated newsletters/bill inserts, website and social media posting. Serve as company spokesperson and respond to all media inquiries.    

Accountabilities

  • Develop and implement communications and marketing strategies to drive customer satisfaction, customer expansion, employee engagement and the Liberty brand.                    
  • Provide coaching, as well as learning development opportunities to further expand on team's skill set and career aspirations.
  • Collaborate with other departments and regions to provide support and share best practices.
  • Create and implement internal communications initiatives that enhance and drive the company's efforts to increase employee engagement and other critical initiatives.                    
  • Promote a positive company culture and employee engagement                    
  • Collaborate and support other departments in Central region, other regions and corporate to enhance all communications.        
  • Develop and implement marketing campaigns to drive customer expansion, including gas sales, new technologies and franchise expansion.
  • Support Business Development and Government Relations with communications and marketing initiatives for strategic initiatives including but not limited to franchise expansion
  • Develop and execute all customer communications including bill inserts and newsletters that satisfy strict PUC requirements. Interview, collect data and write effectively about complex topics. Develop and execute content for company website and social media platforms. Support other Liberty Regions with website updates
  • Speak on behalf of the company in response to media inquiries - On call off hours                    
  • Promote company values internal and externally through a variety of communications channels                    
  • Promote a positive company reputation, attend and promote company community events.                    
  • Develop and execute press releases, organize events, manage all media inquiries    

Education and Experience

  • University - Bachelor degree or equivalent
  • 10-15 years of experiences
  • Management Experience, Excellent Writing, Public Speaking, Graphic Design, Photography and Video skills required. Mac and PC computer skills required.                                                                                    
  • MS Office, Adobe Photoshop, Indesign, Premier and Audio recording skills desired. #LI-DS1

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.


Nearest Major Market: Gainesville GA

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