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Manager, Organization Design

Londonderry, NH, US, 03053 Maryville, MO, US, 64468 Windsor Locks, CT, US, 06096-2335 Caruthersville, MO, US, 63830-1133 Ogdensburg, NY, US, 13669 Sedalia, MO, US, 65301 Humansville, MO, US, 65674 Sea Cliff, NY, US, 11579-1926 Carefree, AZ, US, 85377 Riviere-du-Loup, Quebec, CA, G5R 5B7 Sikeston, MO, US, 63801 Sanger, CA, US, 93657-0397 Westover, MD, US, 21871 Manchester, NH, US, 03101 Strafford, MO, US, 65757 Noel, MO, US, 64854 Princess Anne, MD, US, 21853 Joplin, MO, US, 64818 Nashua, NH, US, 03060 Stockton, MO, US, 65785 Ozark, MO, US, 65721 Concord, NH, US, 03301 Litchfield Park, AZ, US, 85340 Blackstone, MA, US, 01504-2215 Moncton, New Brunswick, CA, E1E 3R8 Concord, NH, US, 03301 Hawkins, TX, US, 75765 Rio Rico, AZ, US, 85648 Donnacona, Quebec, CA, G3M 1B5 Mountain Lake, MN, US, 56159 Columbus, OH, US, 43004 Gravette, AR, US, 72736 Tahoe Vista, CA, US, 96148 Vandalia, IL, US, 62471 Ozark, MO, US, 65721 Rawdon, Quebec, CA, J0K 1S0 Alma Center, WI, US, 54611 Fall River, MA, US, 02721 Seneca, MO, US, 64865 Hewlett, NY, US, 11557 Commerce, OK, US, 74339 Paw Paw, IL, US, 61353 Mont-Laurier, Quebec, CA, J9L 2A2 Ste. Catherine, Quebec, CA, J5C 1L9 Joplin, MO, US, 64801 Red Deer, AB, CA, T4G 0K1 Deerfield, MI, US, 48445 Riverton, KS, US, 66770 Branson, MO, US, 65616 Kirksville, MO, US, 63501 Apple Valley, CA, US, 92308 St-Damase, Quebec, CA, G0J 2J0 Fredericton, New Brunswick, CA, E3B 7G5 Greenfield, MO, US, 65661 Surprise, AZ, US, 85387 Republic, MO, US, 65738 Jackson, MO, US, 63755-0268 Asbury, MO, US, 64832 Joplin, MO, US, 64804 Pikeville, KY, US, 41501 Nevada, MO, US, 64772 Platte City, MO, US, 64079 Harrisburg, IL, US, 62946 Hannibal, MO, US, 63401 Laforce, Quebec, CA, J0Z 2J0 Reeds, MO, US, 65737 Ash Grove, MO, US, 65604 Lebanon, NH, US, 03766-2637 Ozark, MO, US, 65721 Joplin, MO, US, 64801 Forsyth, MO, US, 65653 Ashland, KY, US, 41101 Massena, NY, US, 13662 Salem, NH, US, 03079 Girard, IL, US, 62640 Clinton, MO, US, 64735 Ste. Brigitte des Saults, Quebec, CA, J0C 1E0 Webb City, MO, US, 64870 Goodyear, AZ, US, 85395 Pine Bluff, AR, US, 71601 St. Hyacinthe, Quebec, CA, J2S 5N8 Minonk, IL, US, 61760 Massena, NY, US, 13662 Bolivar, MO, US, 65613 Louisa, KY, US, 41230 Fall River, MA, US, 02721 Keene, NH, US, 03431 Tilton, NH, US, 03276 Caribou, ME, US, 04736 Chillicothe, MO, US, 64601 Metropolis, IL, US, 62960 Butler, MO, US, 64730-0209 Downey, CA, US, 90241 Aurora, MO, US, 65605 BM, HM 07 Gainesville, GA, US, 30501 Tinker, New Brunswick, CA, E7H 5A8 Buford, OH, US, 45171 Granby, MO, US, 64844 Bolivar, MO, US, 65613 Malden, MO, US, 63863 Mayer, AZ, US, 86333 Bryson, TX, US, 76427 Joplin, MO, US, 64804 Fall River, MA, US, 02720 Neosho, MO, US, 64850 Charlestown, NH, US, 03603 Hollister, MO, US, 65672 Cochrane, ON, CA, P0L 1C0 Saint-Gédéon, Quebec, CA LaRussell, MO, US, 64862 Baxter Springs, KS, US, 66713 Tyrone, PA, US, 16686 St. Leon, MB, CA, R0G 2E0 Pierce City, MO, US, 65723 Rice Lake, WI, US, 54868 Fall River, MA, US, 02724 Marshall, MO, US, 65340 Billings, MO, US, 65610 Oakville, ON, CA, L6J 2X1 Sierra Vista, AZ, US, 85635 Dorchester, WI, US, 54425 South Lake Tahoe, CA, US, 96150 Saint John, New Brunswick, CA, E2K 2Y6 Baxter Springs, KS, US, 66713 White Hall, AR, US, 71602 Taft, CA, US, 93268 Buffalo, MO, US, 65622 Herbert, SK, CA, S0H 2A0 Merrick, NY, US, 11566 Columbus, KS, US, 66725 Tyler, TX, US, 75703 Nixa, MO, US, 65714-7969 Newburgh, NY, US, 12550 Cornwall, ON, CA, K6H 5R6 Lynch Station, VA, US, 24571 Anderson, MO, US, 64851 Columbus, GA, US, 31901 Gold Canyon, AZ, US, 85218 Henrietta, MO, US, 64036 Elk Mound, WI, US, 54739 Keokuk, IA, US, 52632 Willard, MO, US, 65781 Pine Bluff, AR, US, 71601 St. Raphael, Quebec, CA, G0R 4C0 Oakville, ON, CA, L6J 2X1

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 


The role of the Manager, Organization Design leads projects with internal leadership teams, and provides and advice on opportunity to enable our strategy, customer, and employee experience as we prepare for and implement transformation initiatives. The role engages proactively with business and HR leaders to define the future state and interim organizational design needed to support Liberty’s growth and operational excellence objectives. 

Responsibilities will include end-to-end engagement and facilitation of all phases of organization design initiatives including: objective definition, current state analysis (qualitative and quantitative), definition of design options / recommendations for organization structure, role design, interaction & RACI design, as well as transition planning. 

The Manager partners with peers across the transformation program, business, and human resources to understand the future needs of the business and to ensure that organizational changes are translated into our process designs, system role designs, organizational change management plans, and introduced into key employee touchpoints to drive a consistent understanding of future accountabilities, responsibilities, and ways of working. Broader work or accountabilities may be assigned as needed.


  • Leads / supports the execution of operating model & organization design initiatives in collaboration with business, HR, and external stakeholders to deliver on Liberty’s strategy and transformation objectives.
  • Conducts current and future state analysis, develops operating model & organization design options and makes recommendations to senior leadership teams.
  • Develops an understand of emerging trends and issues in the Utility industry, and functional departments to support effective decision-making.
  • Breaks down strategic problems and analyses data and information to provide insights and recommendations.
  • Engages with internal and external peers to embed organization design decisions within order process design, system role design, training, etc.
  • Advises on the implementation of operating model & organization design solutions; including effective organization structure, roles & responsibilities design, definition of cross-functional interactions, and collaborates with HR and organizational change teams to define organizational development interventions (training, coaching, culture change, etc.)

Education and Experience

  • 5-10 years of work experience ideally in a large matrix organization.
  • 3+ years experience in org design.
  • A fundamental knowledge of how an organizational design project is run and implemented.
  • The ability to, and have experience demonstrating managing multiple priorities and deliver commitments on time.
  • Experienced in internal project work; running a workshop; assigning tasks and analyze information.
  • Comfort combining both qualitative and quantitative analysis to solve business problems.
  • Able to work within a wide range of industries performing research to solve complex business problems.
  • Excellent communication skills coupled with a sense of leadership.
  • The will and ability to travel (up to 20%) wherever our projects take you - locally, provincially, nationally and internationally.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate


Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.


Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.


Our Guiding Principles

  • Customer Centric
  • Integrity
  • Entrepreneurial
  • Teamwork
  • Owner mindset
  • Outcome focused
  • Continuous learning


What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Company funded Pension program

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program


We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.


We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.


Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

Nearest Major Market: Boston

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