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Manager, Operational Excellence

Joplin, MO, US, 64818 Riverton, KS, US, 66770 Commerce, OK, US, 74339 Minonk, IL, US, 61760 Republic, MO, US, 65738 Malden, MO, US, 63863 Joplin, MO, US, 64804 Greenfield, MO, US, 65661 Clinton, MO, US, 64735 Columbus, KS, US, 66725 Hollister, MO, US, 65672 Ashland, KY, US, 41101 Jackson, MO, US, 63755-0268 Paw Paw, IL, US, 61353 Anderson, MO, US, 64851 Maryville, MO, US, 64468 Girard, IL, US, 62640 Hannibal, MO, US, 63401 Joplin, MO, US, 64804 Reeds, MO, US, 65737 Caruthersville, MO, US, 63830-1133 Joplin, MO, US, 64801 Marshall, MO, US, 65340 Humansville, MO, US, 65674 Joplin, MO, US, 64801 Chillicothe, MO, US, 64601 Buford, OH, US, 45171

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 



This position is responsible for delivering Liberty’s enterprise Operational Excellence strategy by leading deployments of a Lean Management System in the organization. We are looking for an effective collaborator with energy, enthusiasm and a can-do attitude who can empower others, gain buy-in and achieve results. It will require working with teams and leadership to build continuous improvement practices in the business to deliver better outcomes for customers, employees and shareholders.  We are looking for an authentic leader who can build strong relationships and can clearly communicate, motivate and drive accountability. This approach is expected to deliver the following business outcomes: Increased operational maturity, improved operational and financial performance measures and increased employee engagement.



  • Must be able to train, coach and influence leaders and teams in Operational Excellence, Lean management systems and continuous improvement approaches. Must have an advanced level of listening and verbal communication skills, change management and group facilitation skills.
  • Ability to work with leaders to establish goals and performance indicators
  • Ability to drive for results and an action-oriented self-starter. Inspires employees to create their own action plans and achieve results                    
  • Ability to develop and improve our continuous improvement methodology, training and coaching materials.
  • Development of new processes, methods and approaches to enhance and add additional business value
  • Development of change and communication plans to support deployments                 
  • Must be able to develop strategies and tactics to mitigate resistance to change at both an individual and group level.
  • Must have a good understanding of statistical techniques related to process improvement, and an ability to analyze data to gain insights and support problem solving.
  • Must be able to provide and demonstrate insights. Requires excellent written and verbal communication skills including persuasive, data rich presentation skills.
  • Ability to facilitate and lead cross-functional teams through current state assessments, process mapping exercises, problem solving and root cause analysis and future state design sessions.
  • Ability to adapt to different personal and learning styles.
  • Strong consulting and relationship management skills. Ability to build and maintain relationships at various levels in the organization. 
  • Strong analytical problem solver that can work with teams to identify opportunities and can drive rapid, focused, and data-driven solutions.

Education and Experience

  • Must have advanced knowledge in Lean and Operational Excellence approaches, bringing credibility to the role and ability to influence senior leaders and teams.
  • 5-10 years of experience
  • University - Bachelor degree or equivalent
  • Expertise - advanced/well-developed skills and knowledge within a specific professional discipline involving the integration of theory and principles with organizational practices and precedents
  • Travel requirements 50% of the time.

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging


We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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