Analyst I, AMI

LU Service Corp.

Joplin, MO, US, 64804

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

AMI Analyst is responsible for the daily operations of the Advanced Metering Infrastructure systems. This includes network monitoring, scheduling, system maintenance, analysis, and maintaining accuracy of various AMI reports, as well as testing and implementation of enhancements to metering systems and any interfacing systems or applications.

Accountabilities

Maintain daily processes and retrieve metering data through the AMI systems that include Liberty’s Itron Openway headend, Itron’s UIQ headend system and IEE\MDM system.
Process and investigate IEE exceptions to fulfill the SAP open meter reading request in a timely manner. Troubleshoot meter interrogations and retrieval issues.
Analyze non-communicating endpoints to determine if field investigations are necessary.
Maintain the accuracy and quality of AMI network data, asset information and sync between SAP and AMI system.
Assist Operations personnel with meter task and troubleshooting as needed.
Work with Itron on support ticket issues to ensure the AMI systems are functioning at determined SLAs.
Preform test after upgrades to the systems to ensure the AMI system is working correctly.

Education and Experience

High school diploma and 1+ years of experience with SAP
IT and Utility experience preferred.
Must have the ability to work overtime, including some weekends as needed.
Must have a above-average knowledge of PC-based computers.

What We Offer

401k with Company match
Full insurance benefits starting day 1 (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.