Technician III, Service - Gas

Purpose

The Service Technician III s highly experienced in service, customer service, and meter reading activities. Performs all the standard and some specialized aspects of service department functions. May serve in a lead role in certain functions where general guidance and training of less experienced support personnel is needed. Performs such work by Company, Regulatory, and Safety procedures. May be responsible for serving these duties on transmission and distribution systems and facilities, as applicable. Independently responsible for field activities for residential and commercial customers on transmission and distribution systems and facilities, as appropriate. Performs such work by Company Regulatory and Safety procedures.

Accountabilities

• Perform all responsibilities of utility tech, service tech I, and service tech II.
• Perform meter reading & re-read orders and disconnects
  Disconnect and paint meters
• Perform atmospheric corrosion survey & remedial action
• Complete all safety-related training in a timely manner
• Change index and meter glass
• Complete electronic orders
• Perform line locates as part of a damage prevention program
• Observe and report all abnormal, dangerous, and damaged conditions about gas meters and adjacent     areas
• Serve as first responder for leaks, CO calls, NGLP, etc.
• Respond to customer concerns
• Provide leadership training and training of junior personnel
• Conduct leak survey
• New construction meter sets for large meters and elevated pressure
• May plan, monitor, coordinate, and inspect contractors to ensure compliance with federal, state, and local codes and regulations as well as company policies, procedures, and standard
• The employee must become familiar with the safety manual and work according to its intent and  be involved in creating and maintaining a safe working environment
• Responsible for the safe operation inspection of assigned company vehicles and equipment
• Demonstrate support for and adhere to the company’s values, strategies, policies, and procedures and exhibits the core values of Liberty’s mission statement, customer service, safety, and the company’s code of conduct as an individual contributor and team member 
• At least 10% travel may be expected in this role
• Performs other job-related duties as required
• Does this mean “Install”?

Education and Experience

• Proficiency in basic computer knowledge
• Demonstrate good written and verbal communication skills
• High School diploma or GED
• Relevant natural gas service experience
• Must have and maintain minimum Operator Qualifications (OQs) and classroom training for the position
• Requires a valid driver’s license by Company standards

Working Conditions/Physical Requirements:

Must be physically able to stoop, bend, crawl, walk, climb ladders, and do heavy lifting. Able to lift and carry materials up to 50lbs. Ability to occasionally ascend and descend stairs and ladders is required. Must also have keen senses of smell, hearing, vision, and color identification, the ability to work in all terrain and weather conditions as needed.