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Organizational Change Management Manager

Downey, CA, US, 90241 Chillicothe, MO, US, 64601 Asbury, MO, US, 64832 Blackstone, MA, US, 01504-2215 Pine Bluff, AR, US, 71601 Goodyear, AZ, US, 85395 Vandalia, IL, US, 62471 Baxter Springs, KS, US, 66713 Dorchester, WI, US, 54425 Nevada, MO, US, 64772 South Lake Tahoe, CA, US, 96150 Joplin, MO, US, 64818 Ozark, MO, US, 65721 Fall River, MA, US, 02720 Aurora, MO, US, 65605 Marshall, MO, US, 65340 Neosho, MO, US, 64850 Stockton, MO, US, 65785 Sierra Vista, AZ, US, 85635 Pine Bluff, AR, US, 71601 Jackson, MO, US, 63755-0268 Hannibal, MO, US, 63401 Webb City, MO, US, 64870 Seneca, MO, US, 64865 Hollister, MO, US, 65672 Bolivar, MO, US, 65613 Surprise, AZ, US, 85387 Ozark, MO, US, 65721 Commerce, OK, US, 74339 Columbus, OH, US, 43004 Maryville, MO, US, 64468 Apple Valley, CA, US, 92308 Gold Canyon, AZ, US, 85218 Joplin, MO, US, 64804 Columbus, KS, US, 66725 Gravette, AR, US, 72736 Riverton, KS, US, 66770 Buford, OH, US, 45171 Bryson, TX, US, 76427 Hawkins, TX, US, 75765 Pikeville, KY, US, 41501 Deerfield, MI, US, 48445 Henrietta, MO, US, 64036 Princess Anne, MD, US, 21853 Louisa, KY, US, 41230 Greenfield, MO, US, 65661 Reeds, MO, US, 65737 Humansville, MO, US, 65674 Butler, MO, US, 64730-0209 Ash Grove, MO, US, 65604 Baxter Springs, KS, US, 66713 Tyrone, PA, US, 16686 Litchfield Park, AZ, US, 85340 Joplin, MO, US, 64801 Granby, MO, US, 64844 Ashland, KY, US, 41101 Branson, MO, US, 65616 Fall River, MA, US, 02724 Carefree, AZ, US, 85377 Westover, MD, US, 21871 Sikeston, MO, US, 63801 Republic, MO, US, 65738 Billings, MO, US, 65610 Malden, MO, US, 63863 Sedalia, MO, US, 65301 Strafford, MO, US, 65757 Clinton, MO, US, 64735 Joplin, MO, US, 64804 Rio Rico, AZ, US, 85648 Windsor Locks, CT, US, 06096-2335 Anderson, MO, US, 64851 LaRussell, MO, US, 64862 Caruthersville, MO, US, 63830-1133 Caribou, ME, US, 04736 Bolivar, MO, US, 65613 Ozark, MO, US, 65721 Taft, CA, US, 93268 Mountain Lake, MN, US, 56159 Nixa, MO, US, 65714-7969 White Hall, AR, US, 71602 Mayer, AZ, US, 86333 Noel, MO, US, 64854 Buffalo, MO, US, 65622 Platte City, MO, US, 64079 Forsyth, MO, US, 65653 Tahoe Vista, CA, US, 96148 Willard, MO, US, 65781 Fall River, MA, US, 02721 Pierce City, MO, US, 65723 Tyler, TX, US, 75703 Joplin, MO, US, 64801 Sanger, CA, US, 93657-0397

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 



The Manager, Organizational Change Management is responsible for creating and implementing change management strategies for Customer First Transformation projects to drive faster adoption, higher utilization of and proficiency with the changes that impact employees across the organization. 
This role will focus on changes to business processes, systems and technology, job roles and organization structures, and ensure employees are prepared to adopt to the new ways of working. In this role you will develop and maintain strong partnerships with project teams, communications functions, senior leadership, and stakeholders, providing ongoing change advice, support, guidance, and tools to these groups to help them integrate change engagement activities into their work to effect successful change. 



  • OCM lead dedicated to end users groups to develop OCM plan for utility or business area to execute OCM actions aligned with the overall OCM strategy for the Transformation program.
  • Facilitate change impact workshops to identify change impacts to the business.
  • Create impact analysis to demonstrate understanding the level of impact, roles impacted and risk to the business.
  • Develop strategies to manage the change impacts through the duration of the projects.
  • Complete stakeholder analysis and create recommendations to drive the engagement of stakeholders.
  • Identify communication requirements and audiences.
  • Create communication content, capturing relevant information to end users in a clear and concise manner.
  • Create and execute communication plans.
  • Create engagement plans to target all levels of end users including executives.
  • Collaborate with the resources in the business to understand change and develop action plans to mitigate the changes.
  • Develop and implement sustainment plans.
  • In partnership with the training manager develop training strategy.
  • Develop the business understanding of the role of change management.
  • Provide change leaders and resiliency training to employees.
  • Coach project managers and leads on change management activities as required
  • Develop relationships with senior leaders on the project and in the business area of the project.

Education and Experience


  • Bachelor’s degree along with 3-5 years of work experience in change management and/or organizational design areas such as communications, training and support, human resources and leadership engagement. 
  • Excellent communication, team facilitation and presentation skills for an executive level audience with the confidence and ability to concisely and clearly communicate in a compelling manner. 
  • Experience in working with people and building relationships is key. 
  • Credibility leading, supporting or managing large scale change efforts and projects. 
  • Excellent communicator and effective leadership style with strong interpersonal and team-building skills. 
  • Problem solving and root cause identification skills. Strong analytic and decision making abilities. 
  • Travel requirements 25% of the time.


Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.


Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.


Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

  • Customer Centric
  • Integrity
  • Entrepreneurial
  • Teamwork
  • Owner mindset
  • Outcome focused
  • Continuous learning

What we offer 

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

A defined contribution savings plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

Group Benefit Plan

Variety of Health & Wellness programs

Discount and Perks program


We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

Nearest Major Market: Los Angeles

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