Manager, Human Resources

Purpose

Liberty Utilities is seeking a dynamic HR Manager.   This position is responsible for services, support and partnership with management.  This is a mid-level management position that provides advice and counsel to the Georgia leadership team on all levels of HR and Labor matters.  This is  a hands-on role with primary focus on implementing, driving and delivering world-class HR processes, procedures and practices resulting in a high-performance, high-quality, results-oriented workforce and work environment, exceeding company goals and customer expectations.

Expectations and demands on the HR Manager are high. The HR Manager’s success as a developer, implementer, achiever and valued adviser throughout all levels of the company is essential to our continued rapid growth, development and employee engagement.  Previous expertise and hands-on experience in Labor/Union Relations is required

The HR Manager reports directly to the Regional Director, Human Resources and dotted line to the Company’s State President. There is a HR Business Partner direct report and this position is open due to a pending and well deserved retirement of the incumbent.

Accountabilities

• Develops, coordinates, implements, administers and exercises responsibility for all HR related functions, policies, processes, procedures and results at the local level. Ensures compliance with all HR related federal, state, local laws, requirements, policies, procedures and results reporting with extreme emphasis on full compliance with Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, and the Occupational Safety and Health Administration (OSHA).
• Researches available material including the Union CBA and recommends, develops and implements management approved HR and Labor related best practices throughout the company.
• Manages company and employee communications and feedback through such avenues as employee engagement surveys; company, department and individual meetings; suggestion programs and focus groups.
• Keeps management team informed on significant problems jeopardizing performance, achievement of company goals and issues not adequately addressed by management.
• Develops, implements and administers company performance management, personal/professional development programs, metrics and reporting materials needed to ensure compliance with all federal, state and local requirements, accomplishing all company goals. Conducts investigations into employee and management complaints, issues and situations, making recommendations, reporting and problem resolution as necessary.
• Monitors and advises management in progressive discipline systems.  Monitors performance improvement processes with non-performing employees. Develops, coordinates, implements and administers employee benefit and compensation programs throughout the company including pay policies, bonuses and raises. Monitors and maintains local market wage and salary structure recommendations to ensure a competitive and stable workforce.  Responsible for all staffing functions within the company as determined by senior management.
• Effectively anticipates, coordinates and maintains necessary staffing needs and levels throughout the company. Prepares and conducts professional and performance development and other HR related training for employees and management.
• Ensures all company HRIS information is correct and current.
• Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

Education and Experience

• Bachelor Degree in Business, Human Resources, or equivalent
• 10+ years of experience in human resources including but not limited to labor/union relations, employee relations, compensation and benefits administration, performance management, recruiting and selection processes.
• PHR or SPHR credential preferred
• Expertise and hands-on experience in Labor/Union Relations is required.
• Expertise and hands-on experience in Employee Relations and Compensation & Benefits
• Must be hands-on and able to excel in a high-speed, autonomous environment. 
• Experience in or thorough working knowledge of Talent Acquisition; Organizational Development and Employee Engagement strategies.
• May manage support staff in related duties or provide work leadership and training to employees.
•  Valid driver's license required as frequent travel to other locations in Georgia that include Gainesville and Columbus is a regular occurrence.  A valid passport is required for occasional travel to Canada.