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Senior Infrastructure Analyst

We better the lives of our customers and communities.

Purpose

The Senior Infrastructure Analyst role will be part of a dynamic team that is responsible for architecture, engineering and operations of the Operational Technology Infrastructure. This includes securing, configuring and optimizing all systems and services. Develop and implementation of standards and solutions including ICS visibility, zero trust and private cloud.  Acts as an SME for OT infrastructure teams in the design, delivery and support of OT solutions. The Senior Infrastructure Analyst’s obligation will be to maintain SLAs for all organizational OT infrastructure solutions.

Accountabilities

 

  • Serve as a domain expert for OT infrastcutre including systems, services and network. 
  • Collaborate with business and IT leadership to assess short-term and long-term capacity requirements associated with the organization's OT infrastructure
  • Work with vendors and other engineers to assess and understand technologies and develop proposed beneficial technical solutions for the OT environments
  • Ability to analyze partner requirements and convert into secure OT solutions.
  • Work within established configuration and organizational change policies to ensure awareness, approval and success of changes made to the infrastructure
  • Support a high availability OT infrastructure and ensure uptime consistent with the organization's business requirements
  • Assist and/or Lead IT/OT Capital Projects
  • Assist in improving and maintaining security posture across the infrastructure services and equipment in line with security and regulatory policies
  • Identify technology gaps and work with system engineers and managers to evaluate and select appropriate profit solutions and innovations
  • Build and maintain documentation
  • Support day-to-day operation of IT/OT infrastructure and services. Participate in a 24x7 on call rotation and respond to outages related to infrastructure and services
  • Assist with handling relationship with data center and telecommunications services providers
  • Travel to sites and project locations 10-15%
     

Education & Experience

  • Experience designing, developing and deploying infrastructure in an enterprise environment
  • Expert level knowledge in enterprise level systems and infrastructure
  • Expert level knowledge in VMware, MS Server, Active Directory, Citrix technologies
  • Experience working with Cisco networking including routers, switches and firewalls
  • Experience working with enterprise security solutions 
  • Self-motivated with an ability to multi-task and prioritize across competing initiatives
  • Strong analytical and problem-solving skills
  • Passion to learn new technologies quickly and adapt to changing technical landscapes
  • Ability to connect with business partners from many different backgrounds and technical abilities

Desired Experience (not required)

  • Knowledge of OT/ICS/SCADA environments/technologies; demonstrated experience a real plus
  • Knowledge of OT protocols: DNP3/Modbus/ICCP/OPC/SEL; demonstrated experience a real plus
  • Experience working in an industrial environments
  • Experience working in the utility or power space
  • Experience with automation
  • Knowledge/Experience with regulatory frameworks in the OT space
  • Knowledge/Experience with Industry security frameworks
  • Knowledge/Experience with cybersecurity technologies into an industrial environment

Who we are

We know that the services we provide directly affect and are essential to our customers’ quality of life and wellbeing. From homes to hospitals, elder-care facilities to elementary schools, our customers depend on our ability to continue to provide safe and reliable energy and water services. For more than 30 years, Liberty has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our renewable energy and regulated utility services into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Today, Liberty provides regulated water, electricity, and natural gas utility services to over 807,000 customers in the United States and Canada. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represents over 2 gigawatts (GW) of installed capacity and more than 1.6 GW of renewable energy projects under construction.

Through embedding sustainability in our day-to-day business decisions and putting our customers first in all that we do, we know that we can do well by doing good. We recognize that we have a role to play in leading the energy transition towards greener solutions for our customers and communities. And, our recent recognition in the 2020 Bloomberg Gender Equality Index and as one of the Top 10 of Corporate Knights Global 100 Most Sustainable Corporations in the World ranking are testaments to our work in sustainability.

About Algonquin Power & Utilities Corp:

Liberty is a subsidiary of Algonquin Power & Utilities Corp. (“Algonquin”). Algonquin is a North American diversified generation, transmission and distribution utility with $11 billion of total assets. Common shares, preferred shares, and installment receipts are traded on the Toronto Stock Exchange under the symbols AQN, AQN.PR.A, AQN.PR.D, and AQN.IR.  APUC's common shares are also listed on the New York Stock Exchange under the symbol AQN. 

Visit our Careers Site at https://jobs.libertyenergyandwater.com/

Follow us on Twitter and join the conversation! @AQN_Utilities & @AQN_Careers

 

What we offer

  • Collaborative environment with a genuine flexible working policy

  • Share purchase/match plan

  • Pension Plan

  • Free refreshments

  • Top Talent Program

  • Volunteer paid days off

  • Employee Assistance Program

  • Achievement fund

  • Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce. If you are excited about this role, and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the Talent Acquisition Team.

 


Nearest Major Market: Joplin

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