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Product Manager, Enterprise Business Solutions

Oakville, ON, CA, L6J 2X1

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

 

You’ll be part of the Enterprise Business Solutions Center of Excellence, reporting to the Director, EBS.   

As a Product Manager, you will work with Liberty leadership and business stakeholders across our diverse utilities and business areas to develop business and feature roadmaps for the Customer First platform.  Customer first encompasses a broad range of utility business functions and offers an exciting opportunity to work with a leading edge, integrated ERP platform.  

You’ll propose, prioritize and help champion new, innovative ideas that will help Liberty meet and exceed business objectives. 

What you will need to be successful: 

  • Product Management – Provide on-going product management while ensuring that activities are consistent with Liberty's values and business plans. Coordinate with the activities of other related areas. Lead in the development of options and proposals for initiatives related to product enhancements and developments and make recommendations regarding impact, effectiveness and feasibility. 
  • Relationship Management - Build internal and external relationships as required to help ensure we are providing the right level of guidance to our business partners. Frequent contact with leaders in our various operational divisions and centers of excellence. 
  • Entrepreneurial Minded -You must be able to thrive and succeed in an entrepreneurial environment, be able to define and establish processes and not be hindered by ambiguity or competing priorities. Maturity, high judgment, negotiation skills, ability to influence, and leadership are essential to success in this role. 

Accountabilities

 

  • Develop and maintain the EBS Enhancement/Backlog management process 
  • Develop and communicate the Customer First Roadmap. Create and maintain a backlog of enhancements to the Customer First solution 
  • Facilitate backlog management activities and ceremonies including periodic grooming, and leadership reviews 
  • Advise stakeholders on their responsibilities in the enhancement/backlog management process including, submission and refinement of requests, preparation of formal change management requests and periodic ceremonies 
  • Facilitate the submission of change requests to approving authorities (e.g. Customer First Program Design Authority 
  • Serve as EBS liaison to active program Design Authority meetings, IT sponsored change management processes and meetings (e.g. CAB’s, CRB’s) and other change management activities as appropriate 
  • Engage appropriate Business Process Owner teams to support analysis of enhancement requests and gather input for road mapping, portfolio and other planning activities 
  • Develop and maintain a network of stakeholders and subject matter experts within the Business and other supporting functions 
  • Support the Director, EBS in the development of governance presentations, recommendations for project portfolios, roadmaps and investment plans as required 

Education and Experience

 

  • You will have 5+ Years of product experience, in a product owner, product manager or like role. 
  • You can demonstrate experience in product management, strategic planning, and project management sufficient to identify, develop and implement approved initiatives. 
  • You will have experience supporting a utility industry process model (Electric, Gas and/or Water), including regulated and investor owned 
  • You will have 1-2 years practical experience applying agile methods and principles to manage work at the project or program level (with emphasis on backlog management and program increment level planning) 
  • You can demonstrate knowledge of ITIL (or similar) and SDLC 
  • You have experience leading teams through influence, including planning, setting work priorities, managing performance and cross-team collaboration. 
  • You have experience supporting program, portfolio and/or enterprise level planning activities 
  • You have a degree/diploma or equivalent experience in technology, business, marketing or finance 
  • You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity. 
  • You put our customers and users first. You engage with purpose, to find the right solutions and you go the extra mile, because it's the right thing to do. 
  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best. 
     

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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