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Manager, Product (Construction and Maintenance)

Londonderry, NH, US, 03053 Oakville, ON, CA, L6J 2X1 Fall River, MA, US, 02721 Anderson, MO, US, 64851 Apple Valley, CA, US, 92308 Asbury, MO, US, 64832 Ash Grove, MO, US, 65604 Ashland, KY, US, 41101 Ashland, KY, US, 41102 Aurora, MO, US, 65605 Dorchester, WI, US, 54425 Taft, CA, US, 93268 Baxter Springs, KS, US, 66713 Baxter Springs, KS, US, 66713 Beckley, WV, US, 25801 Billings, MO, US, 65610 Blackstone, MA, US, 01504-2215 Bolivar, MO, US, 65613 Bolivar, MO, US, 65613 Branson, MO, US, 65616 Bryson, TX, US, 76427 Buffalo, MO, US, 65622 Butler, MO, US, 64730-0209 Carefree, AZ, US, 85377 Caribou, ME, US, 04736 Caruthersville, MO, US, 63830-1133 Fall River, MA, US, 02724 Charleston, WV, US, 25635 Charlestown, NH, US, 03603 Chillicothe, MO, US, 64601 Clinton, MO, US, 64735 Cochrane, ON, CA, P0L 1C0 Columbus, OH, US, 43004 Columbus, KS, US, 66725 Columbus, GA, US, 31901 Commerce, OK, US, 74339 Concord, NH, US, 03301 Concord, NH, US, 03301 Concord, NH, US, 03301 Cornwall, ON, CA, K6H 5R6 Deerfield, MI, US, 48445 Red Deer, AB, CA, T4G 0K1 Donnacona, Quebec, CA, G3M 1B5 Downey, CA, US, 90241 Fall River, MA, US, 02721 Elk Mound, WI, US, 54739 Frankfort, KY, US, 40601 Fredericton, New Brunswick, CA, E3B 7G5 Gainesville, GA, US, 30501 Girard, IL, US, 62640 Gold Canyon, AZ, US, 85218 Goodyear, AZ, US, 85395 Granby, MO, US, 64844 Gravette, AR, US, 72736 Westover, MD, US, 21871 Greenfield, MO, US, 65661 Hannibal, MO, US, 63401 Harrisburg, IL, US, 62946 Hawkins, TX, US, 75765 Hazard, KY, US, 41701 Alma Center, WI, US, 54611 Henrietta, MO, US, 64036 Herbert, SK, CA, S0H 2A0 Hollister, MO, US, 65672 Hooksett, NH, US, 03010 Humansville, MO, US, 65674 Jackson, MO, US, 63755-0268 Joplin, MO, US, 64801 Joplin, MO, US, 64801 Joplin, MO, US, 64804 Joplin, MO, US, 64801 Joplin, MO, US, 64804 Keene, NH, US, 03431 Keokuk, IA, US, 52632 Kirksville, MO, US, 63501 BM, HM 07 LaRussell, MO, US, 64862 Laforce, Quebec, CA, J0Z 2J0 Lebanon, NH, US, 03766-2637 Litchfield Park, AZ, US, 85340 Londonderry, NH, US, 03053 Louisa, KY, US, 41230 Hewlett, NY, US, 11557 Lynch Station, VA, US, 24571 Malden, MO, US, 63863 Manchester, NH, US, 03101 Marshall, MO, US, 65340 Maryville, MO, US, 64468 Massena, NY, US, 13662 Massena, NY, US, 13662 Mayer, AZ, US, 86333 Merrick, NY, US, 11566 Metropolis, IL, US, 62960 Minonk, IL, US, 61760 Moncton, New Brunswick, CA, E1E 3R8 Mont-Laurier, Quebec, CA, J9L 2A2 Nashua, NH, US, 03060 Neosho, MO, US, 64850 Nevada, MO, US, 64772 Sardinia, OH, US, 45171 Nixa, MO, US, 65714-7969 Noel, MO, US, 64854 Rice Lake, WI, US, 54868 Oakville, ON, CA, L6J 2X1 Ogdensburg, NY, US, 13669 Ozark, MO, US, 65721 Ozark, MO, US, 65721 Ozark, MO, US, 65721 Forsyth, MO, US, 65653 Paintsville, KY, US, 41240 Paw Paw, IL, US, 61353 Pierce City, MO, US, 65723 Pikeville, KY, US, 41501 Pikeville, KY, US, 41501 Pine Bluff, AR, US, 71601 Pine Bluff, AR, US, 71601 Platte City, MO, US, 64079 Princess Anne, MD, US, 21853 Rawdon, Quebec, CA, J0K 1S0 Reeds, MO, US, 65737 Republic, MO, US, 65738 Rio Rico, AZ, US, 85648 Riverton, KS, US, 66770 Riviere-du-Loup, Quebec, CA, G5R 5B7 Saint John, New Brunswick, CA, E2K 2Y6 Saint-Gédéon, Quebec, CA, G0W 2P0 Salem, NH, US, 03079 Salem, NH, US, 03079 Sanger, CA, US, 93657-0397 Sea Cliff, NY, US, 11579-1926 Sedalia, MO, US, 65301 Seneca, MO, US, 64865 Sierra Vista, AZ, US, 85635 Sikeston, MO, US, 63801 South Lake Tahoe, CA, US, 96150 St-Damase, Quebec, CA, G0J 2J0 St. Hyacinthe, Quebec, CA, J2S 5N8 St. Leon, MB, CA, R0G 2E0 St. Raphael, Quebec, CA, G0R 4C0 Ste. Brigitte des Saults, Quebec, CA, J0C 1E0 Ste. Catherine, Quebec, CA, J5C 1L9 Stockton, MO, US, 65785 Strafford, MO, US, 65757 Surprise, AZ, US, 85387 Fall River, MA, US, 02720 Tahoe Vista, CA, US, 96148 Tilton, NH, US, 03276 Tinker, New Brunswick, CA, E7H 5A8 Tyler, TX, US, 75703 Tyrone, PA, US, 16686 Newburgh, NY, US, 12550 Vandalia, IL, US, 62471 Webb City, MO, US, 64870 White Hall, AR, US, 71602 Whitesburg, KY, US, 41858 Willard, MO, US, 65781 Mountain Lake, MN, US, 56159 Windsor Locks, CT, US, 06096-2335

At Algonquin-Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

 

As the Manger, Product for Construction and Maintenance at Liberty, you will play a key role in working with our business leadership, stakeholders and technology/project teams to: 

  • You will have a solid working knowledge of emergency and demonstrated operational knowledge of utilities capital construction, procurement, capital allocation and unitization, engineering and maintenance processes. 
  • You will work closely with business stakeholders and our super users as a subject matter expert, you will develop an in-depth knowledge of the business processes in your domain and their implementation in the Customer First landscape., as well as gain an understanding of the business drivers, priorities and challenges our users experience.   You will play a key role in our efforts to support evolving business needs and enable our users to get the most value out of the Customer First solution. 
  • You will work closely with Product Owners and business stakeholders to sustain and enable our business on leading edge, integrated solutions including SAP SAM, SAP EAM, DDS, Project Portfolio Management,  Power Plan and ISU. 

#LI-Hybrid

Accountabilities

 

  • Serve as subject matter expert on the solutions and end to end processes in the domain area; provide input to problem resolution, product planning, requirements definition and related activities 
  • Apply functional and process expertise to engage with end users who have process oriented or functional inquiries. 
  • Engage with Business stakeholders, IT Partners and EBS Teams to identify and implement opportunities to improve solution, business process and/or user performance 
  • At the direction of EBS Product Owners, engage with Business stakeholders to gather and document business requirements and enhancement requests and assist in the creation of business cases for larger projects and programs. 
  • Participate in enhancement design, problem and issue resolution activities; engage with EBS, Business, Liberty IT and 3rd Party partners as appropriate. Develop acceptance criteria for enhancements and assist users with enhancement acceptance testing. 
  • Engage with EBS, Business and Technology partners to develop artifacts for the Customer First knowledge base, including requirements, process documents, functional and technical specifications, and other solution documentation 
  • Deliver training and develop training materials. Participate in end-user enablement activities such as super user network activities, communications and other focused engagement sessions 
  • Develop and maintain a network of stakeholders and subject matter experts within the Business and other supporting functions 
  • Gain and maintain a working knowledge of the Liberty business operations, policies / procedures / standards supporting the assigned product 
  • Identify product related risks and issues, and advise EBS Product Owners; develop courses of action as appropriate 

Education and Experience

 

  • University degree or equivalent experience. 
  • 5+ years SAP experience, a Business Analyst,, Subject Matter Expert, and/or technical or solution design role 
  • 2+ Years supporting a utility industry process model (Electric, Gas and/or Water), including regulated and investor owned businesses 
  • Subject matter expertise in the given domain area 
  • Understanding of process modelling best practices. (BPMN experience ideal) 
  • Strong written and verbal communication skills 
  • Demonstrated ability to work productively in collaborative, team-oriented environments 
  • Strong problem solving and organizational skills 
  • Working knowledge of one or more: SAP SAM, SAP EAM, GIS Systems, Maintenance Planning tools 

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

 

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

 

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

 

Our Guiding Principles

  • Customer Centric
  • Integrity
  • Entrepreneurial
  • Teamwork
  • Owner mindset
  • Outcome focused
  • Continuous learning

 

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Company funded Pension program

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

 

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

 

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.


Nearest Major Market: Boston

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