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Senior Infrastructure Analyst; Joplin, MO

Joplin, MO, US, 64818

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

The Senior Infrastructure Analyst role will be part of a dynamic team that is responsible for architecture, engineering and operations of the Operational Technology Infrastructure. This includes securing, configuring and optimizing all systems and services. Develop and implementation of standards and solutions including ICS visibility, zero trust and private cloud.  Acts as an SME for OT infrastructure teams in the design, delivery and support of OT solutions. The Senior Infrastructure Analyst’s obligation will be to maintain SLAs for all organizational OT infrastructure solutions.

Accountabilities

  • Serve as a domain expert for OT infrastructure including systems, services and network. 
  • Collaborate with business and IT leadership to assess short-term and long-term capacity requirements associated with the organization's OT infrastructure
  • Work with vendors and other engineers to assess and understand technologies and develop proposed beneficial technical solutions for the OT environments
  • Ability to analyze partner requirements and convert into secure OT solutions.
  • Work within established configuration and organizational change policies to ensure awareness, approval and success of changes made to the infrastructure
  • Support a high availability OT infrastructure and ensure uptime consistent with the organization's business requirements
  • Assist and/or Lead IT/OT Capital Projects
  • Assist in improving and maintaining security posture across the infrastructure services and equipment in line with security and regulatory policies
  • Identify technology gaps and work with system engineers and managers to evaluate and select appropriate profit solutions and innovations
  • Build and maintain documentation
  • Support day-to-day operation of IT/OT infrastructure and services. Participate in a 24x7 on call rotation and respond to outages related to infrastructure and services
  • Assist with handling relationship with data center and telecommunications services providers
  • Travel to sites and project locations 10-15%

Education and Experience

  • Experience designing, developing and deploying infrastructure in an enterprise environment
  • Expert level knowledge in enterprise level systems and infrastructure
  • Expert level knowledge in VMware, MS Server, Active Directory, Citrix technologies
  • Experience working with Cisco networking including routers, switches and firewalls
  • Experience working with enterprise security solutions 
  • Self-motivated with an ability to multi-task and prioritize across competing initiatives
  • Strong analytical and problem-solving skills
  • Passion to learn new technologies quickly and adapt to changing technical landscapes
  • Ability to connect with business partners from many different backgrounds and technical abilities
  • Desired Experience (not required)
  • Knowledge of OT/ICS/SCADA environments/technologies; demonstrated experience a real plus
  • Knowledge of OT protocols: DNP3/Modbus/ICCP/OPC/SEL; demonstrated experience a real plus
  • Experience working in an industrial environments
  • Experience working in the utility or power space
  • Experience with automation
  • Knowledge/Experience with regulatory frameworks in the OT space
  • Knowledge/Experience with Industry security frameworks
  • Knowledge/Experience with cybersecurity technologies into an industrial environment

Years of Experience

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

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