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Senior Supervisor Operations, Water Utility Meter Service

Hewlett, NY, US, 11557

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 

Purpose

Manages the day-to-day operations of Meter Service Operations and distribution systems in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Accountabilities

  • Assist with preparing and controlling local operations, and maintenance within established budget limitations
  • Ensure local water operations meet the required standards and are in compliance with regulatory targets
  • Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
  • Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas
  • Implement effective reporting processes
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas
  • Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately
  • Continue to reinforce the importance of developing a diverse workforce
  • Work collaboratively with other functional leads to mitigate business risks
  • Implement effective communications at all levels of our operations
  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments
  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business

Education and Experience

  • 2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
  • 8+ years of overall utility operations experience, meter service department experience a plus
  • Prior supervision experience desired
  • Demonstrated experience managing and meeting performance targets required #LI-DS1

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking, including free electrical charging

 

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.


Nearest Major Market: Long Island
Nearest Secondary Market: New York City

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