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Manager, Organizational Change Management

Ashland, KY, US, 41101

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. 


The Manager, Organizational Change Management is responsible for creating and implementing change management strategies for Customer First Transformation projects to drive faster adoption, higher utilization of and proficiency with the changes that impact employees across the organization. This role will focus on changes to business processes, systems and technology, job roles and organization structures, and ensure employees are prepared to adopt to the new ways of working. In this role you will develop and maintain strong partnerships with project teams, communications functions, senior leadership, and stakeholders, providing ongoing change advice, support, guidance, and tools to these groups to help them integrate change engagement activities into their work to effect successful change for Liberty's "South Region" territory in Ashland, Kentucky. 

Candidates must be located within 200 miles of Ashland, KY.



  • OCM lead dedicated to end users groups to develop OCM plan for utility or business area to execute OCM actions aligned with the overall OCM strategy for the Transformation program.
  • Facilitate change impact workshops to identify change impacts to the business.
  • Create impact analysis to demonstrate understanding the level of impact, roles impacted and risk to the business.
  • Develop strategies to manage the change impacts through the duration of the projects.
  • Complete stakeholder analysis and create recommendations to drive the engagement of stakeholders.
  • Identify communication requirements and audiences.
  • Create communication content, capturing relevant information to end users in a clear and concise manner.
  • Create and execute communication plans.
  • Create engagement plans to target all levels of end users including executives.
  • Collaborate with the resources in the business to understand change and develop action plans to mitigate the changes.
  • Develop and implement sustainment plans.
  • In partnership with the training manager develop training strategy.
  • Develop the business understanding of the role of change management.
  • Facilitate change leadership and change resiliency training.
  • Coach project managers and leads on change management activities as required
  • Develop relationships with senior leaders on the project and in the business area of the project.
  • Travel requirement up to 50% to the service territory required 

Education and Experience

  • Bachelor’s degree along with 3-5 years of work experience in change management and/or organizational design areas such as communications, training and support, human resources and leadership engagement. 
  • Excellent communication, team facilitation and presentation skills for an executive level audience with the confidence and ability to concisely and clearly communicate in a compelling manner. 
  • Experience in working with people and building relationships is key. 
  • Credibility leading, supporting or managing large scale change efforts and projects. 
  • Excellent communicator and effective leadership style with strong interpersonal and team-building skills. 
  • Problem solving and root cause identification skills. Strong analytic and decision making abilities. 
  • This role will require OCM strategy & transformation experience-SAP experience preferred #LI-MC1

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global,  Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund


We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

Nearest Major Market: Huntington
Nearest Secondary Market: Ashland

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